Delivery prices and times

When is the web shop open over Christmas?

You will be able to order from us at any time over the Christmas and New Year break. But, we will not be shipping any orders after Monday the 17th of December.

Orders received after Monday the 17th of December will be shipped on Monday the 7th of January.

Yes, we’re taking a festive break for a couple of weeks but we’re still keeping an eye on things so get in touch if you need any help. Enjoy your festive break and full service will resume in 2019.

How much does shipping cost?

Shipping costs will vary depending on where in the world you are and which shipping method you choose. We use Royal Mail for all our shipping and offer you either Royal Mail’s standard first class, or one of their tracked and signed for services.

We charge a flat shipping price for each order, which means you pay the same for shipping no matter how many items you order or how much those items weigh. Customers in the UK will be offered standard shipping for free if they spend £40 or more.

Our shipping prices are :

UK

Standard shipping : £4 (free if you spend £40 or more)
Tracked and signed for : £6

The European Union and Norway and Switzerland

Standard shipping : £10
Tracked and signed for : £14

The Rest of the World

Standard shipping : £12
Tracked and signed for : £16

Please note that our customers in Brazil will only be offered the tracked and signed for shipping method. This is because we have had recent problems with packages going missing. The tracked and signed for shipping gives us and our customers a better guarantee that orders will be delivered.

How long will it take for my package to arrive?

Delivery times will vary depending on where in the world you are and which shipping method you choose. All orders are posted out within 72 business hours of us receiving them, Monday through Friday 9am to 5pm, excluding public holidays. For orders placed around the holiday season, please allow extra time for processing orders. A notice will be posted on the website if there will be a delay in shipping orders. You will receive an email confirmation to tell you that your order has been shipped.

If you regularly buy records from web shops then you will probably have a better idea than us about how long it usually takes records to reach you from the UK. As a rough guide though, once we’ve handed a package over to Royal Mail, we expect it to take :

UK

Standard shipping : 1 to 3 business days
Tracked and signed for : 1 to 2 business days

The European Union and Norway and Switzerland

Standard shipping : 5 to 10 business days
Tracked and signed for : 3 to 7 business days

The Rest of the World

Standard shipping : 10 to 20 business days
Tracked and signed for : 5 to 20 business days

“Where are my records?”

Should your order have arrived by now? We have a whole page dedicated to working out what might have happened.

As always, if you have any other inquiries regarding the status of your order, email us :

mail@bewithrecords.com